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Privacy Policy

Last Modified: 24 February, 2024

This Privacy Policy explains how CONNECTGROWSHARE OU (“Company”, “we”, “us”, “our”), registered at Viru väljak 2, Kesklinna linnaosa, Tallinn, Harju maakond, 10111, Estonia (VAT #: EE102307119), collects, uses, and protects your personal information in connection with our services and website.

1. Legal Framework

We process personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and the Estonian Personal Data Protection Act. CONNECTGROWSHARE OU is the data controller for the processing of your personal data.

2. Definitions (GDPR)

  • Personal data: Any information relating to an identified or identifiable individual.
  • Processing: Any operation performed on personal data, such as collection, storage, use, or deletion.
  • Data controller: The party that determines the purposes and means of processing personal data.
  • Data processor: A third party that processes personal data on behalf of the data controller.
  • Consent: Freely given, informed agreement by the data subject for specific data processing.

3. What Data We Collect

3.1 Data You Provide Directly

  • Full name
  • Email address
  • Phone number
  • Billing address
  • Payment details (processed securely via third-party platforms)
  • Data shared during coaching calls, consultations, or client projects

3.2 Data Collected Automatically

  • IP address
  • Browser/device data
  • Language and location
  • Access times and page interactions

4. Use of Cookies

We use cookies to enhance your experience, personalize content, and analyze traffic. You may accept or decline cookies via your browser settings or our cookie banner. For full details, see our separate Cookie Policy.

5. How We Use Your Data

We use your personal data for the following purposes:

5.1 Based on Contractual Necessity:

  • To provide requested services
  • To respond to inquiries or support requests
  • To send invoices and process payments

5.2 Based on Your Consent:

  • To send newsletters and marketing communications
  • You may withdraw consent at any time

5.3 Based on Legal Obligations:

  • To maintain tax, accounting, or compliance records
  • To cooperate with law enforcement or legal authorities

5.4 Based on Legitimate Interests:

  • To improve our services and user experience
  • To secure our platform

6. Data Retention

We retain your data only as long as necessary for the purposes above or as required by law. Backup archives are stored securely and deleted after 3 years. If deletion is not possible, your data will be securely stored and isolated from further processing until deletion is feasible.

7. Sharing of Data

We do not sell your personal data. We may share it with trusted service providers that help us deliver our services. These include:

  • Kajabi (platform provider)
  • Stripe (payment processing)
  • Google (analytics, communication)

These third parties act as data processors under GDPR and are contractually obligated to protect your data.

International Transfers:

If your data is transferred outside the EU, we will ensure appropriate safeguards such as Standard Contractual Clauses are in place.

8. Data Security

We implement appropriate technical and organizational measures to secure your personal data from unauthorized access, loss, or misuse. However, no system can guarantee absolute security. If a data breach occurs, we will notify affected users where legally required.

9. Your Rights (Under GDPR)

You have the following rights, which you may exercise by contacting us at [email protected]:

  • Access to your personal data
  • Correction of inaccurate or incomplete data
  • Deletion of your data (“Right to be forgotten”)
  • Restriction of processing
  • Data portability (to receive and transmit your data)
  • Objection to data processing
  • Withdrawal of consent

We will respond to your request within 30 days, as required by GDPR.

10. Complaints

If you believe your data protection rights have been violated, you may contact the Estonian Data Protection Inspectorate or your local supervisory authority in the EU.

11. Children’s Data

Our services are not directed at individuals under the age of 16. We do not knowingly collect personal data from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new revision date. If changes are significant, we may notify you by email.

13. Contact

If you have any questions, concerns, or data-related requests, please contact us:

CONNECTGROWSHARE OU
Viru väljak 2, Kesklinna linnaosa
Tallinn, Harju maakond, 10111, Estonia
VAT #: EE102307119
Email: [email protected]